Returns Policy

You may return any item purchased online from Shoppeurbia at 21B Sgt. Catolos St. Pinagkaisahan, Quezon City Returned items may be exchanged for any item in the store provided that the Return Conditions below are met. If the item chosen is of higher value, the price difference must be paid at the time of the exchange. If of lower value, the price difference is forfeited. Please be advised that all returned items shall be evaluated to confirm its condition. Online Store Return Conditions: 1. You have thirty (30) days to return an item from the date it was purchased 2. Your item must be accompanied by the sales invoice before any return may be evaluated for processing 3. Returned items must be unused and in its original packaging (with tags intact) 4. Your item may only be returned/exchanged once unless the return is due to manufacturing defect Special terms and conditions for exchanges and returns of certain items: • Swimwear: must include the hygiene sticker. • Underwear: underwear items may not be exchanged or returned except for tops, bodysuits and vests from the Kids’ section kept in their original packaging. • Accessories: must be returned with the original packaging intact.

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